Returns & Exchanges

At Alleyoop, we want you to love your beauty routine, which is why we offer a 30-day window for returns and exchanges on all products. If a shade isn't quite right or a tool doesn't fit your lifestyle, we are here to make it right.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and zip code to locate your purchase.

• 2.
  Choose Your Option

  Select whether you would like to exchange your item for a different shade or receive a refund to your original payment method.

• 3.
  Print and Pack

  Download your prepaid shipping label and securely pack your items in their original packaging to ensure they arrive safely.

• 4.
  Drop Off and Relax

  Drop your package at any authorized carrier location; once received, we will process your refund or ship your exchange within 5-7 business days.